Start my claim

Claim against the firm that gave you the advice to choose a product or policy, not the provider. The Financial Conduct Authority or the Prudential Regulation Authority must have authorised the firm when they gave your advice.

We might still be investigating the firm and not yet accepting claims against it. Search our list of firms for your firm to check its status and register for email updates.

If you are claiming for a deposit with a bank/building society or credit union that is in default, you do not need to complete an application form. We will compensate you automatically within 7 to 15 days.

Making a mortgage advice claim

We can only consider claims for mortgage business conducted on or after 31 October 2004. Please note that we can't protect buy - to - let mortgages and secured loans.

What is the name or six-digit firm reference number (FRN) of the firm you want to claim against? *

The name or six-digit firm reference number (FRN) of the firm you want to claim against is required.

When did the firm give you advice about your product or policy? *

When did your product or policy start? *

Check if you can claim

Please correct the error below

Making a mortgage advice claim

Check if you can claim

Please correct the error below

Making a mortgage advice claim

Actions panel